| Unified Desktop Messaging for Voice Mail / E-Mail / Fax Mail / Instant Messaging |
The VG Client™ Converged Communication Console
Designed to streamline front office operations by improving corporate communications, security and company-wide productivity, VG Client™
provides ubiquitous access to all traditional and Internet based messaging mediums including: voice mail, fax mail, e-mail, phone, paging
and instant messaging from one powerful, easy to use desktop messaging console.
As new technologies are implemented and embraced within any corporate setting, pressure on employees to better manage the
continuous stream of information coming at them from many different sources and mediums increases exponentially: often reducing
productivity. The VG Client™ has been designed specifically to help corporations and their employees to better manage and control this
enormous flow of information with a few clicks of their mouse: from the office, from home, the road or anywhere in the world for that matter.
Designed to assist in the efficient processing of information, without checking multiple messaging sources, the VG Client™ increases
communication productivity, improves security and empowers employees to deliver more at dramatically reduced cost.
Take Control
The VG Client™ Desktop / Unified Messaging console delivers performance and ease of operation to users who want complete control over
their messaging, network security and call processing services to and from the following mediums:
Voice mail
E-mail - Cross Media Messaging
Instant Messaging
Instant Wireless Messaging
Call Accounting
Digital Recorder Announcer
Screen Capture
Customizable
Speech Recognition
Find Me Routing
E-Mail & Fax Mail Management
Advanced Call Screening
Instant Peer-to-Peer Text Messaging
VG Client’s Desktop Management Suite
The LAN LORD™ Networked Desktop Screen Capture
For more information on these or any other of our applications, please click here.
Designed to streamline front office operations by improving corporate communications, security and company-wide productivity, VG Client™
provides ubiquitous access to all traditional and Internet based messaging mediums including: voice mail, fax mail, e-mail, phone, paging
and instant messaging from one powerful, easy to use desktop messaging console.
As new technologies are implemented and embraced within any corporate setting, pressure on employees to better manage the
continuous stream of information coming at them from many different sources and mediums increases exponentially: often reducing
productivity. The VG Client™ has been designed specifically to help corporations and their employees to better manage and control this
enormous flow of information with a few clicks of their mouse: from the office, from home, the road or anywhere in the world for that matter.
Designed to assist in the efficient processing of information, without checking multiple messaging sources, the VG Client™ increases
communication productivity, improves security and empowers employees to deliver more at dramatically reduced cost.
Take Control
The VG Client™ Desktop / Unified Messaging console delivers performance and ease of operation to users who want complete control over
their messaging, network security and call processing services to and from the following mediums:
Voice mail
- One touch Call back
- Live Conversation
- Recording External transfer to Cell / Premises Phone
E-mail - Cross Media Messaging
- Voicemail to E-mail
- Fax to E-mail (Fax mail)
Instant Messaging
- Desktop-to-Desktop ( Screen Pop)
- Desktop to Pocket Pager
- Desktop to SMS (optional)
Instant Wireless Messaging
- Pager Call Alert of Incoming Calls
Call Accounting
- 911 Alarms and Desktop Employee Reports
Digital Recorder Announcer
- Busy On Hold
Screen Capture
- LAN LORD Networked Desktop Security
Customizable
- Interactive Voice Response
Speech Recognition
- Accurate and efficient call transfers
Find Me Routing
- Multiple Cascaded Telephone Devices External Paging
- Simultaneous ringing of Cell and Extension (Dual Transfer)
E-Mail & Fax Mail Management
- Redirect callers from the automated attendant to your cell phone with a few clicks of your mouse!
Advanced Call Screening
- Visual alert, displaying information about the inbound call, allows users to better prioritize their time and decide which calls are
important to take when and which calls can be left unanswered and be processed by voice mail for a return call at a more
convenient time. (Call Screening) - When the screen is “popped” the VG Client™ announces who the caller is by using an on board text to speech engine (sound card
and speakers required). - On inbound calls, the VG Client™ screen will pop, display the caller information and pre-announce in text to speech "You have a call
from" and speak the first and last name or company name associated with that particular caller ID.
Instant Peer-to-Peer Text Messaging
- The VG Client™ can be used to send text messages to other VG Client users via the local area network.
- When receiving text messages the VG Client™ will pop and display the message in the "Receive" window. It will also announce the
message via text to speech for the visually impaired or users who are in close proximity to their desktop but may not be focused on
it. - Text messages can also be sent to and displayed on pocket text pagers using the CallAlertWireless instant wireless messaging
system..
VG Client’s Desktop Management Suite
- Using the advanced VG Client™ permission-based management utilities to improve messaging security and employee productivity,
administrators can leverage VG Client’s advanced ability to monitor employee messaging, calling, desktop and internet related
activities discretely from their desktop computer. - Managers can view employee or department call accounting reports directly from their VG Client™ desktop, powered by the
TollGuard Call Accounting module (optional). - Managers can also configure and run their own reports directly from the security of their own office, on their own computer, without
any internal or external assistance.
The LAN LORD™ Networked Desktop Screen Capture
- Management security surveillance and coaching tool that allows supervisors to monitor the activity of any networked PC by capturing
real-time images or screen shots of the remote user’s networked desktop computer screens. - Networked screen capture surveillance system for monitoring the desktop activity of call center agents, telemarketers, sales,
support personnel, and educational facilities where productivity, security, and quality assurance is mission critical.
For more information on these or any other of our applications, please click here.
©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks, product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
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