The Intelligent Line Tap (ILT) is a telephony recorder / call logging solution that brings multiple
recording applications together into one system, supporting most phone switches or central office
based communication exchanges, while offering highly advanced network client applications. From
standalone affordable, to entry level telephone call monitoring, to networked business phone tapping
installations, the  
ILT is a feature-rich and highly robust call recording and monitoring solution that can
grow to hundreds of agents or employees, making it suitable for businesses of all sizes.
The Integrated Communications Server (ICS) is an advanced future proofed multi-application and
IVR business communications system, designed to integrate with telephone systems or central office
based communication exchanges and information system software, that is network and desktop
messaging ready.
ICS combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions.
The Automated Speech Recognition (ASR) is a speech processing module of the ICS™, designed
to recognize speech commands for navigating through the
ICS IVR system, while integrating with
information system software, including; CRM, ERP or just about any DBMS software. With it's world
renowned speech recognizer (powered by
Nuance) and it's feature rich, easy-to-use GUI and self
learning capability, the
ASR is the next generation in voice processing technology.
Products
Description
The VoiceGate WAV is a Pharmacy On-Hold Messaging module of the ICS (that can also be
acquired as a standalone application) that connects to the audio source on most telephone systems
via any PC sound card. With
VoiceGate WAV, not only can you play the message you want, but you
can also sell your company’s products and services while your customers are on hold.
The VG Q&A is an interactive question and answer - scripted prompting module of the ICS,
designed to integrate with information system software, including; CRM, ERP or just about any DBMS
software.
VG Q&A is ideal for businesses looking to implement automation in: conducting surveys,
order taking or compiling information for the purpose of automatically migrating responses to a central
database.
Service is the key to maintaining a loyal customer base within the pharmaceutical retailing industry.
Technology empowers pharma retailers with the ability to provide automated services to their customers,
such as; prescription re-ordering and delivering, medication tele-reminder and store tele-promotions and
discounts.
TasTec Inc. offers a unique portfolio of products to managers of small, medium and large sized
Pharma Retailers. At
TasTec Inc., our goal is to provide the stakeholders of the Pharma Retail industry with
revolutionary applications to solve their retailing task challenges. With emphasis placed on; scalability,
flexibility, ease-of-use and open architecture, the
TasTec Inc. line of modular products offered are; simple
to integrate, forward and backward compatible, well supported and custom designed.
TasTec Inc.
specializes in making new and existing legacy infrastructures more intelligent, by bringing you solutions
that best fit your requirements, so you don't have to; forklift equipment, take a loss on past investments or
abandon plans for acquiring mission critical applications.
Pharma
Retail
The Medical Assistant (MDA) is an interactive voice and text-to-speech broadcasting and notification
dialing application, designed to integrate with practice management systems or just about any DBMS
software.
MDA is modular and scalable in nature, allowing for flexibility in campaign planning. You can
acquire either one or any combination of the 6
MDA modules that best suit your needs: Store Sales
Announcer, Automated Prescription Refill,  Medication Reminder, Patient Wellness Confirmation &
Alerting, Staff Info Disseminator, Customer Info Disseminator.
i.e. pharmacists can offer a medication
reminder service to the elderly, managers can launch campaigns to groups of customers regarding store
sales or loyalty program announcements and more...
©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks, product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
©2007 Igeacom products are a registered trademark of Igeacare Systems Incorporated®
TasTec Incorporated. All Rights Reserved.
TasTec Inc. offers unique business telephony applications:
Automated Dialing
Predictive Dialing
Voice Broadcasting
Automated Attendant
Interative Voice Response
Automatic Call Distribution
Speech Recognition
Text-to-Speech
Scripted Prompting
Call Accounting
Wireless Messaging
SMS Messaging
Voice Monitoring
Call Screening
Call Alert
Unified Messaging
Desktop Messaging
Onhold Messaging
Line Tapping
Call Logging
Voice Recording
Multi-Tenanting
Voice Mail
Fax Mail
The VG SMS is a desktop to wireless SMS standalone messaging application, designed to allow
instant text messages to be sent directly to the cellular or paging devices of customers for prescription
refill reminders right from the pharmacists desktop.
VG SMS is quick sending, simple to use and is
supported through most wireless carriers.
SMS Messaging Software