On Hold Messaging

The Voice WAV™ is an on hold messaging system consisting of software, hardware & service, that connects directly to your phone system, providing digital
professionally recorded messages and advertisements while callers are holding. There’s no need to buy expensive on hold messaging systems. Say goodbye
to static or noisy radio stations. Just choose the message you want to play and sell your company’s products and services while your customers are on hold.

Software Package
TasTec introduces the Voice WAV™ on hold messaging software package that you can install yourself on any Windows PC (minimum system requirements).
For only * $120.00 this package comes with a CD preloaded with the Voice WAV™ On Hold Messaging Software (USB drive or memory card option is extra),
preloaded generic on-hold messages, a cable connector and 1 year support.

Hardware System
TasTec introduces the Voice WAV™ on hold messaging hardware system, which comes complete and ready to plug and play.
For only * $395.00 this system comes standard with a mini hardware unit, preloaded with Voice WAV™ On-Hold Messaging software, Windows XPe Operating
System and Audio Recording Software, along with a keyboard, mouse, speakers, microphone, connector cable, 1 year warranty and support.

Call us today to order at (289) 632-2338. You can buy online using PayPal™ or by credit card

Audio Marketing Services (optional)
Require a professionally recorded message? No problem, TasTec comes through once again by introducing an on hold messaging service that uses studio
recorded voice talents to produce custom messages for your company's announcements or advertisements. You can provide the script, otherwise, we'll do one
for you. When it's done, we send the custom WAV file message to you and it's ready to use. You'll have over 50 voices to choose from in 20 different languages.

To hear a sample, click on the play button once it becomes active (please allow a minute or two for the sound files to load).

Common On Hold Messaging Applications
Dental On Hold Messaging | Medical Office On Hold Messages | Real Estate On Hold Advertising | Car Dealership On Hold Marketing
Hotel On Hold Advertising | Golf Resort On Hold Messages | School On Hold Messaging | Pharmacy On Hold Messages | Business On Hold Advertising

Remote Administration
Why pay large sums of money to on-hold messaging service companies when you can manage your on-hold messaging needs yourself? Just remote into your
Vocie WAV™ On-Hold Messaging System through your network or via any internet connection (remote software available), upload your message file and click
on the play button - it's that simple!!! You can pre-program the Voice Wav™ On Hold Player console remotely to play 3 separate WAV files at different time
intervals for each day of the week. Have more than one location? No problem. You can have multiple Voice Wav™ On-Hold Messaging Systems all playing the
same high quality message all at the same time and you can change the file/s remotely via internet or network access without leaving your desk. Use your own
music or professionally recorded messages by uploading the files via CD, USB or remotely through the internet or network whenever it's convenient for you.

Do-it-yourself
Have your own computer you'd like use? No problem. The Voice WAV™ On Hold Messaging Software module is simply to install and administer. It plays
standard WAV files that anyone can easily create. You don’t necessarily need a recording studio. You can play or record whatever you want right from your office
whenever you like. You control the content and how you want your message to come across. The system allows you to play up to 3 different wave files each day.
That’s 21 different wave files for the week (including weekends).

Phone System Connectivity
Need help connecting your Voice WAV™ On-Hold Messaging System to your new or existing PBX phone system? No Problem!!! TasTec has access to one of
the largest technical service networks in North America that specialize in installations and services for every phone system manufacturer. This offers piece of
mind assurance that a qualified technical service representative is available to serve you in your local area (service visit charges apply).

Sound Quality
Excellent! As long as the WAV file you choose is clear, it will sound great!!! The Voice WAV™ On-Hold Messaging Module plays the WAV files directly to the
system’s RAM and outputs the sound directly to your phone system. No need to worry about scratched or broken CD's and audio tapes. The Voice WAV™ On-
Hold Messaging module is your own digital player.

Benefits

Improves communication and customer satisfaction levels
Increases revenue
Introduces callers to your new or existing products and services through on-hold advertising
Eliminates unproductive radio advertising
Reduces call abandonment
Enhances company image – helps a small business look bigger
Impression - lets a big business seem warmer, less impersonal
Offers customized advertising (sales/promotions/specials) for your on-hold messaging requirements by time of day and day of week
According to USA Today, executives spend 15 min/day or 68 hrs/year on hold
Connects with any phone system
Statistics show most callers will hang up if they hear silence, a radio (which could be playing your competitors’ commercials) or just on-hold music. 34%
will not call back
An AT&T study showed that 7 out of 10 callers are placed on hold
90% of callers prefer on hold messages to other options
Up to 20% of callers made a purchase after hearing an offer on hold

Flexibility
You can create your own schedule for playing on-hold messages and divide them into 3 shifts for the entire 7 day week. Perhaps you want your first on-hold
message to start at 7:00am Monday morning and stop at 11:59am - the second could start at 12:00pm and end at 4:59pm - the third could start at 5:00pm and
end at 6:59am the next morning. You set the hours to whatever you want. Need to frequently change your messages? No problem. Simply tell the Voice WAV™
On-Hold Messaging Program what file to play and when to play it. It's that simple!!!

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