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| The Virtual Call Centre solution enables your business to effectively and efficiently add a Virtual Help Desk making it easy to manage services that allows you to support all your organization’s departments. Advance your business advantage over your competitors by enabling efficient deployment of Tele-Workers and flexible staffing. Effectively handle overflow situations and emergency backup. Economically retro-fit existing telephony systems behind larger systems. Service Benefits Bottom Line... Your End Users Receive Superior Support Your calls are answered with a professionally recorded custom greeting. Calls can be directed to any employee, in any location, anywhere in the world. Includes auto-attendant with easy-to-use menu options for call routing: Voicemail, faxing, conferencing No hardware or software to buy or maintain. A very affordable flat monthly rate. No setup fees. Take Your Business International With Ease Expand overseas by adding an international phone number to your LTC account. Setup a new virtual office in Europe in minutes with our virtual phone system. Get a local-number in any European country serviced by LTC. Very low cost for all calls – incoming and outgoing. Return an International call with the touch of a button. Impress overseas prospects and clients with absolute reliability and call quality. Mutli-lingual greetings available. Caller finds you no matter where in the world you are. VCC Calling Features 5 extensions LTC's solutions were designed for companies that require a minimum of 5 extensions. Adding additional extensions is easy and can be done at anytime. Direct in Dial (DID) The Virtual Call Centre Solution comes with 2- DID’s numbers which can be customized with the Auto-Attendant feature. Additional DID’s upon request (optional). 1,000 Minutes North America Dialing Make calls to anywhere in North America and your first 1000 minutes are FREE. Additional North American and International Long Distance minutes can be added at very low cost. Caller ID Allows a person receiving a phone call to see who is calling before answering the phone. The caller’s telephone number and/or name is displayed either on your phone (if your phone has this feature) Call Transfer LTC's Call Transfer allows you to direct calls to anywhere you want in Canada and the United States. After you answer a call, you may have your call transferred to a phone number of your choosing. For example, your cell phone, your office phone or to any phone number in Canada and the United States. Your calls are transferred immediately. Voice Mail Stay on top of your messages. LTC's Voicemail gives you total control over your voicemail by phone, through email, and online. Call Waiting LTC's Call Waiting allows you to accept an incoming call while you're already on a phone call. This feature places your first call on hold while you answer the second incoming call. Call Forwarding Call Forwarding allows you to send incoming calls to any phone number you choose in Canada or the US. Extension-to-Extension Calling Call any extension that is part of your phone network. Call Hold Allows a system user to manually place a call on hold, so the incoming caller cannot hear your conversation. Voicemail to E-mail When someone calls your number and leaves a message, it's delivered straight to your email inbox. Listen to your messages with most popular media players. Call Return Last Call Return, commonly called Call Return, gives a called party the time and telephone number of the last received call, and provides the facility to place a call back to the calling party. 3-Way Calling With LTC's 3-Way Calling, you can connect with two other parties at the same time. The three of you can talk at once. Optionally, signup for our unlimited audio conferencing. Secure VPN Connectivity A virtual private network (VPN) is a private data network that makes use of the public telecommunication infrastructure, maintaining privacy through the use of a tunneling protocol and security procedures. The idea of the VPN is to give the company the same capabilities at much lower cost by using the shared public infrastructure rather than a private one. Music on Hold A LTC VoIP business service feature that allows you to replace dead air with melodic music or important information with our Music/Messaging on Hold feature. Fax to E-mail Fax Thru Email provides you with your own fax number and enables you to send fax messages directly from your computer using our interface or your own email system. On the receiving end, Fax Thru Email processes and routes all incoming fax messages to your dedicated Fax Thru Email email address. Anonymous Call Rejection Stops calls from being connected where a caller has withheld their number. Do Not Disturb By using this setting all incoming calls will be forwarded to your Voice Mail. Some phones have single button activation. Enhanced Auto Attendant A powerful feature, which allows callers to choose a path through your phone system (i.e. Press 1 for Sales, 2 for Support…9 to look up an employee by last name). For many small businesses, the Auto-Attendant feature is an opportunity to replace a live operator. Call Queue - ACD Automatic Call Distribution (ACD) is an excellent tool for great customer service. Give your callers options to get them out of hold, answer your multiple calls in the order they were received and build sophisticated call groups for speedy customer responses. |
| The Premium IP PBX solution offers cost advantages with premium features that have traditionally required users to purchase or lease expensive PBX equipment. As a converged telephony solution, the Premium solution extends capabilities far beyond those of separate voice and data networks. This Premium solution provides local, expanded regional and long distance calling – as well as access on new or existing high-speed Internet service – eliminating the need for separate carriers and telephone PBX lines. Service Benefits Increase Productivity, Convenience and Savings “Virtual Office” numbers for a multi-city presence. Portable office phones that can be brought home or on the road. Lower operating costs – providing savings of 30% or more. Delivering Quality Converged Voice and Internet Dynamic, high-speed network ensures 99.999% reliability. FAX / Modem requirements are supported by Internet-based Integrated Access Devices. Carrier-grade circuits, gateways and redundant servers guarantee delivery of the call quality. Convenient Administrator Web Portal The web portal conveniently allows end-users to manage their specific phone features; control calls, as well as access to an array of productivity tools. It's easy to have complete control over your account with our powerful customer web portal. Premium Calling Features Secure VPN Connectivity A virtual private network (VPN) is a private data network that makes use of the public telecommunication infrastructure, maintaining privacy through the use of a tunneling protocol and security procedures. The idea of the VPN is to give the company the same capabilities at much lower cost by using the shared public infrastructure rather than a private one. Direct in Dial (DID) Minimum 6 DID’s (Main plus one unique per phone). DID’s allow a company to assign a personal number to each employee, without requiring a separate phone line for each. That way, telephony traffic can be split up and managed more easily. Unlimited North America Dialing Make calls to anywhere in North America and your calling minutes are FREE. Phone Lists (Personal Group), Call Logs All call detail for dialed, received and missed calls per extension included so that you never misplace important call information. Music on hold A LTC VoIP business service feature that allows you to replace dead air with melodic music or important information with our Music/Messaging on Hold feature. Follow me, Find Me LTC's Follow Me, Find Me is a call hunting feature that helps find you by calling a pre- designated sequence of phone numbers. Voicemail to E-mail When someone calls your number and leaves a message, it's delivered straight to your email inbox. Listen to your messages with most popular media players. Fax to E-mail Fax Thru Email provides you with your own fax number and enables you to send fax messages directly from your computer using our interface or your own email system. On the receiving end, Fax Thru Email processes and routes all incoming fax messages to your dedicated Fax Thru Email email address. Includes All Our Advanced Solution Calling Features... 5 Extensions LTC's solutions were designed for companies that require a minimum of 5 extensions. Adding additional extensions is easy and can be done at anytime. 250 Minutes North America Dialing Make calls to anywhere in North America and your first 250 minutes are FREE. Additional North American and International Long Distance minutes can be added at very low cost. Extension Dialing Call any extension that is part of your phone network whether they are down the hall or half way around the world. Call Transfer LTC's Call Transfer allows you to direct calls to anywhere you want in Canada and the United States. After you answer a call, you may have your call transferred to a phone number of your choosing. For example, your cell phone, your office phone or to any phone number in Canada and the United States. Your calls are transferred immediately. Voice Mail Stay on top of your messages. LTC's Voicemail gives you total control over your voicemail by any phone. Speed Dial Pre-program frequently dialed numbers. Call Hold Allows a system user to manually place a call on hold, so the incoming caller cannot hear your conversation. Call Waiting LTC's Call Waiting allows you to accept additional incoming calls while you're already on a phone call. Caller ID Allows a person receiving a phone call to see who is calling before answering the phone. The caller’s telephone number and/or name is displayed either on your phone (if your phone has a Display). Call Forwarding Call Forwarding allows you to send incoming calls to any phone number you choose in Canada or the US or another extension within your company. Auto Attendant A powerful automated LTC VoIP business service that replaces the need for a receptionist. When used with Call forwarding you can transfer to your cellphone(s). Multiple company greetings (optionally available). Extension-to-Extension Calling Call any extension that is part of your phone network. Call Return Last Call Return, commonly called Call Return, gives a called party the time and telephone number of the last received call, and provides the facility to place a call back to the calling party. Anonymous Call Rejection Stops calls from being connected where a caller has withheld their number. 3-Way Calling With LTC's 3-Way Calling, you can connect with two other parties at the same time. The three of you can talk at once. Optionally, signup for our unlimited audio conferencing. |
| The Advanced IP PBX solution offers costs advantages with premium features that have traditionally required users to purchase or lease expensive PBX equipment. As a converged telephony solution, the Advanced solution extends capabilities far beyond those of separate voice and data networks. Our solution provides local, expanded regional and long distance calling – as well as access on new or existing high-speed Internet service – eliminating the need for separate carriers and telephone PBX lines. Service Benefits Increase Productivity, Convenience and Savings “Virtual Office” numbers for a multi-city presence. Portable office phones that can be brought home or on the road. Lower operating costs – providing savings of 30% or more. Delivering Quality Converged Voice and Internet Dynamic, high-speed network ensures 99.999% reliability. FAX / Modem requirements are supported by Internet-based Integrated Access Devices. Carrier-grade circuits, gateways and redundant servers guarantee delivery of the call quality. Convenient Administrator Web Portal The web portal conveniently allows end-users to manage their specific phone features; control calls, as well as access to an array of productivity tools. It's easy to have complete control over your account with our powerful customer web portal. Advanced Calling Features 5 Extensions LTC's solutions were designed for companies that require a minimum of 5 extensions. Adding additional extensions is easy and can be done at anytime. Direct in Dial (DID) The Advanced Solution comes with 5-DID’s numbers which can be customized with the Auto-Attendant feature. Additional DID’s upon request (optional). 250 Minutes North America Dialing Make calls to anywhere in North America and your first 250 minutes are FREE. Additional North American and International Long Distance minutes can be added at very low cost. Extension Dialing Call any extension that is part of your phone network whether they are down the hall or half way around the world. Call Transfer LTC's Call Transfer allows you to direct calls to anywhere you want in Canada and the United States. After you answer a call, you may have your call transferred to a phone number of your choosing. For example, your cell phone, your office phone or to any phone number in Canada and the United States. Your calls are transferred immediately. Voice Mail Stay on top of your messages. LTC's Voicemail gives you total control over your voicemail by any phone. Speed Dial Pre-program frequently dialed numbers. Call Hold Allows a system user to manually place a call on hold, so the incoming caller cannot hear your conversation. Call Waiting LTC's Call Waiting allows you to accept additional incoming calls while you're already on a phone call. Caller ID Allows a person receiving a phone call to see who is calling before answering the phone. The caller’s telephone number and/or name is displayed either on your phone (if your phone has a Display). Do Not Disturb By using this setting all incoming calls will be forwarded to your Voice Mail. Some phones have single button activation. You can access your voicemail from anywhere at any time. Call Forwarding Call Forwarding allows you to send incoming calls to any phone number you choose in Canada or the US or another extension within your company. Auto Attendant A powerful automated LTC VoIP business service that replaces the need for a receptionist. When used with Call forwarding you can transfer to your cell phone(s).Multiple company greetings (optionally available). Extension-to-Extension Calling Call any extension that is part of your phone network. Call Return Last Call Return, commonly called Call Return, gives a called party the time and telephone number of the last received call, and provides the facility to place a call back to the calling party. Anonymous Call Rejection Stops calls from being connected where a caller has withheld their number. 3-Way Calling With LTC's 3-Way Calling, you can connect with two other parties at the same time. The three of you can talk at once. Optionally, signup for our unlimited audio conferencing. Call Detail Logs All call detail for dialed, received and missed calls per extension included so that you never misplace important call information. |
Immediate Benefits for your Growing Business
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| TasTec Inc. offers converged business VoIP telephony and conferencing services at attractive prices to help your company grow and save money. These solutions allow your employees to have full telecommunication functionality from home or on the road through high speed Internet access. These telephony solutions often produce savings of 30% or more over traditional PBX or multi-line on-premise systems. |
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©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
the Local Telephone Company Limited™ Copyright © Copyright 2008 Telmaster Inc.
| TasTec Incorporated. All Rights Reserved. |
Virtual Call Centre
From $237.45
per month
Call Centre-In-A-Box
From $237.45
per month
Call Centre-In-A-Box
- Feature Rich Phone System
- Secure VPN Connectivity
- Call Queue
- Custom Call Attendant
Premium IP PBX
5 phone extensions included
From $219.95
per month
Includes all ADVANCED features PLUS:
5 phone extensions included
From $219.95
per month
Includes all ADVANCED features PLUS:
- Unlimited NA calling
- Secure VPN Connectivity
- Fax to E-mail
- Voicemail to E-Mail
- Music On Hold
- Find Me Follow Me
- Enhanced Auto Attendant
Advanced IP PBX
5 phone extensions included
From $127.45
per month
5 phone extensions included
From $127.45
per month
- 5-DID's
- 250 minutes NA calling
- Call Waiting
- Caller ID
- Voice Mail
- Call Forwarding Call Transfer
- Do Not Disturb
- Basic Attendant
- Call Hold
- 3-Way Calling