The Employee Absence Tracking System (EATS) is an interactive voice and information tracking
system, designed to integrate with information system software, including;
CRM, ERP or just about any
DBMS software. EATS is for stores in need of an automated tracking mechanism for employees to
call into a centralized system to report absences, tardiness or their whereabouts.
The Integrated Communications Server (ICS) is an advanced future proofed multi-application
Retail IVR business communications system, designed to integrate with telephone systems or central
office based communication exchanges and information system software, that is network and desktop
messaging ready.
ICS combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions. i.e. store
managers can easily record announcements regarding store sales or promotions on their Retail IVR
system so customers can call in on a dedicated line and retrieve store information.
The Automated Speech Recognizer (ASR) is a speech processing system designed to recognize
speech commands for navigating through the
ICS Retail IVR System, while integrating with
information system software, including; CRM, ERP or just about any DBMS software. With it's world
renowned speech recognizer (powered by
Nuance) and it's feature rich, easy-to-use GUI and self
learning capability, the
ASR is the next generation in voice processing technology.
The Voice WAV is a Retail On-Hold Messaging system that connects to the audio source on most
retail store telephone systems via any PC sound card. With the
Voice WAV, not only can you play the
message you want, but you can also sell your stores’s products and services while your customers
are on hold.
The CallAlert Wirelessis a Retail Wireless Messaging System. The CallAlert Wireless  works
great as a standalone wireless staff messaging solution, plus it integrates seamlessly with the
ICS
Retail IVR System
. With CallAlert Wireless; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
devices are inexpensive with no ongoing costs.
CallAlert Wireless informs users of; incoming calls
(before the call is transferred), voice mail messages and text messages, while displaying detailed
information regarding; Date, Time, Internal User ID and External Caller ID (If Caller ID is supported by
the telecommunication system and service provider).
i.e. store supervisors can; communicate with staff members carrying paging devices inside or outside
the store from any computer terminal, or roam around  themselves inside or outside the store and
never miss a call or important message.
The VG Q&A is an interactive question and answer Retail Survey Conducting System designed to
integrate with information system software, including;
CRM, ERP or just about any DBMS software. VG
Q&A
is ideal for Retailers looking to implement automation in: conducting store surveys, order taking
or compiling information for the purpose of automatically migrating responses to a central database.
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The Voice Broadcasting Assistant is an interactive Retail Voice Broadcasting System designed to
integrate with information system software, including;
CRM, ERP or just about any DBMS software.
Voice Broadcasting Assistant is modular and scalable in nature, allowing for flexibility in campaign
planning. You can acquire either one or any combination of  6 campaign modules that best suit your
store needs:
Sale BroadcaStore, Store Order Taker, Store Survey Conductor, Customer
Messenger, Staff Messenger
and Fit-For-Duty Finder (staff scheduling).
Products
Description
Managing a successful Retail operation requires a great deal of store continuity and customer coherence.
Implementation of Retail Communication solutions such as;
Retail Voice Broadcasting, Retail IVR, Retail
On-Hold Messaging
and Retail Wireless Messaging can increase customer loyalty, share of wallet,
productivity and communication between management, staff and customers.
TasTec Inc. offers a unique
portfolio of products to managers of small, medium and large sized Retail Stores. With emphasis placed
on; scalability, flexibility, ease-of-use and open architecture, the
TasTec Inc. line of modular products
offered are; simple to integrate, forward and backward compatible, well supported and custom designed.
TasTec Inc. specializes in making new and existing legacy infrastructures more intelligent, so you don't
have to; forklift equipment, take a loss on past investments or abandon plans for acquiring mission critical
applications.
Retail Voice Broadcasting, Retail IVR and Retail Wireless Messaging Photo
Retail
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TasTec Inc logo - Retail Communication Solutions
TasTec Inc slogan - Retail Communication Solutions
TasTec Inc. offers unique business telephony applications:
Automated Dialing
Predictive Dialing
Voice Broadcasting
Automated Attendant
Interative Voice Response
Automatic Call Distribution
Speech Recognition
Text-to-Speech
Scripted Prompting
Call Accounting
Wireless Messaging
SMS Messaging
Voice Monitoring
Call Screening
Call Alert
Unified Messaging
Desktop Messaging
Onhold Messaging
Line Tapping
Call Logging
Voice Recording
Multi-Tenanting
Voice Mail
Fax Mail
The VG SMS is a desktop to wireless Retail SMS Messaging System, designed to allow instant text
messages to be sent directly to a cellular or paging device right from your desktop.
VG SMS is quick
sending, simple to use and is supported through most wireless carriers.
SMS Messaging Software