The Employee Absence Tracking System™ (EATS™) is an interactive voice and information tracking
system, designed to integrate with information system software, including; CRM, ERP or just about any
DBMS software. EATS™ is for stores in need of an automated tracking mechanism for employees to
call into a centralized system to report absences, tardiness or their whereabouts.
The Integrated Communications Server™ (ICS™) is an advanced future proofed multi-application
Retail IVR business communications system, designed to integrate with telephone systems or central
office based communication exchanges and information system software, that is network and desktop
messaging ready. ICS™ combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions. i.e. store
managers can easily record announcements regarding store sales or promotions on their Retail IVR
system so customers can call in on a dedicated line and retrieve store information.
The Automated Speech Recognizer™ (ASR™) is a speech processing system designed to recognize
speech commands for navigating through the ICS™ Retail IVR System, while integrating with
information system software, including; CRM, ERP or just about any DBMS software. With it's world
renowned speech recognizer (powered by Nuance) and it's feature rich, easy-to-use GUI and self
learning capability, the ASR™ is the next generation in voice processing technology.
The Voice WAV™ is a Retail On-Hold Messaging system that connects to the audio source on most
retail store telephone systems via any PC sound card. With the Voice WAV™, not only can you play the
message you want, but you can also sell your stores’s products and services while your customers
are on hold.
The CallAlert Wireless™ is a Retail Wireless Messaging System. The CallAlert Wireless™ works
great as a standalone wireless staff messaging solution, plus it integrates seamlessly with the ICS™
Retail IVR System. With CallAlert Wireless™; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
devices are inexpensive with no ongoing costs. CallAlert Wireless™ informs users of; incoming calls
(before the call is transferred), voice mail messages and text messages, while displaying detailed
information regarding; Date, Time, Internal User ID and External Caller ID (If Caller ID is supported by
the telecommunication system and service provider).
i.e. store supervisors can; communicate with staff members carrying paging devices inside or outside
the store from any computer terminal, or roam around themselves inside or outside the store and
never miss a call or important message.
The VG Q&A™ is an interactive question and answer Retail Survey Conducting System designed to
integrate with information system software, including; CRM, ERP or just about any DBMS software. VG
Q&A™ is ideal for Retailers looking to implement automation in: conducting store surveys, order taking
or compiling information for the purpose of automatically migrating responses to a central database.
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©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
The Voice Broadcasting Assistant™ is an interactive Retail Voice Broadcasting System designed to
integrate with information system software, including; CRM, ERP or just about any DBMS software.
Voice Broadcasting Assistant™ is modular and scalable in nature, allowing for flexibility in campaign
planning. You can acquire either one or any combination of 6 campaign modules that best suit your
store needs: Sale BroadcaStore™, Store Order Taker, Store Survey Conductor, Customer
Messenger, Staff Messenger and Fit-For-Duty Finder (staff scheduling).
Managing a successful Retail operation requires a great deal of store continuity and customer coherence.
Implementation of Retail Communication solutions such as; Retail Voice Broadcasting, Retail IVR, Retail
On-Hold Messaging and Retail Wireless Messaging can increase customer loyalty, share of wallet,
productivity and communication between management, staff and customers. TasTec Inc. offers a unique
portfolio of products to managers of small, medium and large sized Retail Stores. With emphasis placed
on; scalability, flexibility, ease-of-use and open architecture, the TasTec Inc. line of modular products
offered are; simple to integrate, forward and backward compatible, well supported and custom designed.
TasTec Inc. specializes in making new and existing legacy infrastructures more intelligent, so you don't
have to; forklift equipment, take a loss on past investments or abandon plans for acquiring mission critical
applications.
Retail
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The VG SMS™ is a desktop to wireless Retail SMS Messaging System, designed to allow instant text
messages to be sent directly to a cellular or paging device right from your desktop. VG SMS™ is quick
sending, simple to use and is supported through most wireless carriers.