The Employee Absence Tracking System™ (EATS™) is an interactive voice and information tracking
system, designed to integrate with information system software, including; CRM, ERP or just about any
DBMS software. EATS™ is for stores in need of an automated tracking mechanism for employees to
call into a centralized system to report absences, tardiness or their whereabouts.
system, designed to integrate with information system software, including; CRM, ERP or just about any
DBMS software. EATS™ is for stores in need of an automated tracking mechanism for employees to
call into a centralized system to report absences, tardiness or their whereabouts.
The Integrated Communications Server™ (ICS™) is an advanced future proofed multi-application IVR
Retail business communications system, designed to integrate with telephone systems or central
office based communication exchanges and information system software, that is network and desktop
messaging ready. ICS™ combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions. i.e. store
managers can easily record announcements regarding store sales or promotions on their Retail IVR
system so customers can call in on a dedicated line and retrieve store information.
Retail business communications system, designed to integrate with telephone systems or central
office based communication exchanges and information system software, that is network and desktop
messaging ready. ICS™ combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions. i.e. store
managers can easily record announcements regarding store sales or promotions on their Retail IVR
system so customers can call in on a dedicated line and retrieve store information.
The Automated Speech Recognizer™ (ASR™) is a speech processing system designed to recognize
speech commands for navigating through the ICS™ Retail IVR System, while integrating with
information system software, including; CRM, ERP or just about any DBMS software. With it's world
renowned speech recognizer (powered by Nuance) and it's feature rich, easy-to-use GUI and self
learning capability, the ASR™ is the next generation in voice processing technology.
speech commands for navigating through the ICS™ Retail IVR System, while integrating with
information system software, including; CRM, ERP or just about any DBMS software. With it's world
renowned speech recognizer (powered by Nuance) and it's feature rich, easy-to-use GUI and self
learning capability, the ASR™ is the next generation in voice processing technology.
The Voice WAV™ is a software, hardware and service product that does On-Hold Messaging for
Retail. It connects to the audio source on most retail store telephone systems via any PC sound card.
With the Voice WAV™, not only can you play the message you want, but you can also sell your stores’s
products and services while your customers are on hold.
Retail. It connects to the audio source on most retail store telephone systems via any PC sound card.
With the Voice WAV™, not only can you play the message you want, but you can also sell your stores’s
products and services while your customers are on hold.
The CallAlert Wireless™ is a Retail Wireless Paging System. The CallAlert Wireless™ works great
as a standalone wireless staff messaging solution, plus it integrates seamlessly with the ICS™ Retail
IVR System. With CallAlert Wireless™; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
devices are inexpensive with no ongoing costs. CallAlert Wireless™ informs users of; incoming calls
(before the call is transferred), voice mail messages and text messages, while displaying detailed
information regarding; Date, Time, Internal User ID and External Caller ID (If Caller ID is supported by
the telecommunication system and service provider).
i.e. store supervisors can; communicate with staff members carrying paging devices inside or outside
the store from any computer terminal, or roam around themselves inside or outside the store and
never miss a call or important message.
as a standalone wireless staff messaging solution, plus it integrates seamlessly with the ICS™ Retail
IVR System. With CallAlert Wireless™; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
devices are inexpensive with no ongoing costs. CallAlert Wireless™ informs users of; incoming calls
(before the call is transferred), voice mail messages and text messages, while displaying detailed
information regarding; Date, Time, Internal User ID and External Caller ID (If Caller ID is supported by
the telecommunication system and service provider).
i.e. store supervisors can; communicate with staff members carrying paging devices inside or outside
the store from any computer terminal, or roam around themselves inside or outside the store and
never miss a call or important message.
The VG Q&A™ is an interactive question and answer Retail Survey Conducting System designed to
integrate with information system software, including; CRM, ERP or just about any DBMS software. VG
Q&A™ is ideal for Retailers looking to implement automation in: conducting store surveys, order taking
or compiling information for the purpose of automatically migrating responses to a central database.
integrate with information system software, including; CRM, ERP or just about any DBMS software. VG
Q&A™ is ideal for Retailers looking to implement automation in: conducting store surveys, order taking
or compiling information for the purpose of automatically migrating responses to a central database.
©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks, product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
The Voice Broadcasting Assistant™ is an interactive Voice Broadcasting System for Retail design to
integrate with information system software, including; CRM, ERP or just about any DBMS software.
Voice Broadcasting Assistant™ is modular and scalable in nature, allowing for flexibility in campaign
planning. You can acquire either one or any combination of 6 campaign modules that best suit your
store needs: Sale BroadcaStore™, Store Order Taker, Store Survey Conductor, Customer
Messenger, Staff Messenger and Fit-For-Duty Finder (staff scheduling).
integrate with information system software, including; CRM, ERP or just about any DBMS software.
Voice Broadcasting Assistant™ is modular and scalable in nature, allowing for flexibility in campaign
planning. You can acquire either one or any combination of 6 campaign modules that best suit your
store needs: Sale BroadcaStore™, Store Order Taker, Store Survey Conductor, Customer
Messenger, Staff Messenger and Fit-For-Duty Finder (staff scheduling).
| Products |
| Description |
Managing a successful retail operation requires a great deal of store continuity and customer
coherence. Implementation of Retail Communications products such as Retail Voice
Broadcasting, Retail IVR, Retail On Hold Messaging and Retail Wireless Paging can
increase customer loyalty, share of wallet, productivity and communication between management,
staff and customers. TasTec introduces a suite of robust and affordable Retail Communication
products to small, medium & large sized retail establishments that integrate with new and existing
Retail Telecommunication Systems, Retail Management Systems and Retail Paging
Systems.
coherence. Implementation of Retail Communications products such as Retail Voice
Broadcasting, Retail IVR, Retail On Hold Messaging and Retail Wireless Paging can
increase customer loyalty, share of wallet, productivity and communication between management,
staff and customers. TasTec introduces a suite of robust and affordable Retail Communication
products to small, medium & large sized retail establishments that integrate with new and existing
Retail Telecommunication Systems, Retail Management Systems and Retail Paging
Systems.
The VG SMS™ is a desktop to wireless Retail SMS Messaging system, designed to allow instant text
messages to be sent directly to a cellular or paging device right from your desktop. VG SMS™ is quick
sending, simple to use and is supported through most wireless carriers.
messages to be sent directly to a cellular or paging device right from your desktop. VG SMS™ is quick
sending, simple to use and is supported through most wireless carriers.
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Quick Links to the most frequently requested products and applications:
Retail Communications
IVR | On Hold Messaging | Voice Broadcasting | Wireless Paging
Retail IVR, On Hold Messaging, Voice Broadcasting, Wireless Paging & more...