Products
Description
Extended
   Care
Did you know you can make your long-term care risk management strategies more robust with the right
technology products? Products that will help to; improve quality of care, protect against liability, sustain
resident and staff safety and streamline facility operations.
TasTec Inc. offers a unique portfolio of
products to managers of small, medium and large sized extended care facilities. At
TasTec Inc., our
goal is to provide the stakeholders of the extended care industry with revolutionary applications to solve
their medical care task challenges. With emphasis placed on; scalability, flexibility, ease-of-use and
open architecture, the
TasTec Inc. line of modular products offered are; simple to integrate, forward and
backward compatible, well supported (to both end users and technicians) and custom designed.
TasTec Inc. specializes in making new and existing legacy infrastructures more intelligent, by bringing
you solutions that best fit your requirements, so you don't have to; forklift equipment, take a loss on past
investments or abandon plans for acquiring mission critical applications.
The Employee Absence Tracking System (EATS) is an interactive voice and information tracking
module of the
ICS, designed to integrate with information system software, including; CRM, ERP or
just about any
DBMS software. EATS is for businesses in need of an automated tracking mechanism
for employees to call into a centralized system to report absences, tardiness or their whereabouts.
The Intelligent Line Tap (ILT) is a telephony recorder / call logging solution that brings multiple
recording applications together into one system, supporting most phone switches or central office
based communication exchanges, while offering highly advanced network client applications. From
standalone affordable, to entry level telephone call monitoring, to networked business phone tapping
installations, the  
ILT is a feature-rich and highly robust call recording and monitoring solution that can
grow to hundreds of agents or employees, making it suitable for businesses of all sizes.
The Automated Speech Recognition (ASR) is a speech processing module of the ICS™, designed
to recognize speech commands for navigating through the
ICS IVR system, while integrating with
information system software, including; CRM, ERP or just about any DBMS software. With it's world
renowned speech recognizer (powered by
Nuance) and it's feature rich, easy-to-use GUI and self
learning capability, the
ASR is the next generation in voice processing technology.
The TollGuard is a module of the ICS (that can also be acquired as a standalone application)
designed to connect with most new and existing telephone systems.
TollGuard brings leading-edge
call accounting to businesses in need of advanced call tracking and reporting tools, while offering
email ready features for call reports and alarms to automatically deliver directly to administrators.       
The VoiceGate WAV is an on-hold messaging module of the ICS (that can also be acquired as a
standalone application) that connects to the audio source on most telephone systems via any PC
sound card. With
VoiceGate WAV, not only can you play the message you want, but you can also sell
your company’s products and services while your customers are on hold.
The CallAlert Wirelessis an instant desktop to RF wireless messaging bundle that can be acquired
as a standalone application or as a add-on of the
ICS, integrating with the  VGClient unified desktop
messaging module. With
CallAlert Wireless; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
medium (pocket pagers) is inexpensive with no ongoing costs.
CallAlert Wireless informs users of;
incoming calls (before the call is transferred), voice mail messages and text messages, while
displaying detailed information regarding; the date, time, internal user ID and external caller ID*.
*If supported by the telecommunication system and service provider.  
The VGClient is a unified desktop messaging module of the ICS, designed to provide ubiquitous
access to all traditional and Internet based messaging mediums, including: voice mail, fax mail, e-
mail, phone, paging and instant messaging from one powerful, easy-to-use desktop messaging
console. The sovereignty of
VGClient astounds as it facilitates; integration with Microsoft Exchange
or POP3 for cross media messaging, text-to-speech enabled call screening and instant messaging,
and CTI based screen popping technology, bringing excitement to it's converged communication
console.
The VG Q&A is an interactive question and answer - scripted prompting module of the ICS,
designed to integrate with information system software, including;
CRM, ERP or just about any DBMS
software.
VG Q&A is ideal for businesses looking to implement automation in: conducting surveys,
order taking or compiling information for the purpose of automatically migrating responses to a central
database.
The VoiceGate SMS is a desktop to wireless SMS messaging application, designed to allow instant
text messages to be sent directly to a cellular or paging device right from your desktop.
VoiceGate SMS
is quick sending, simple to use and is supported through most wireless carriers.
©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks, product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
©2007 Igeacom products are a registered trademark of Igeacare Systems Incorporated®
TasTec Incorporated. All Rights Reserved.
TasTec Inc. offers unique business telephony applications:
Automated Dialing
Predictive Dialing
Voice Broadcasting
Automated Attendant
Interative Voice Response
Automatic Call Distribution
Speech Recognition
Text-to-Speech
Scripted Prompting
Call Accounting
Wireless Messaging
SMS Messaging
Voice Monitoring
Call Screening
Call Alert
Unified Messaging
Desktop Messaging
Onhold Messaging
Line Tapping
Call Logging
Voice Recording
Multi-Tenanting
Voice Mail
Fax Mail
The Integrated Communications Server (ICS) is an advanced future proofed multi-application and
IVR business communications system, designed to integrate with telephone systems or central office
based communication exchanges and information system software, that is network and desktop
messaging ready.
ICS combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions.
The Medical Assistant (MDA) is an interactive voice and text-to-speech broadcasting and notification
dialing module of the
ICS, designed to integrate with practice management systems or just about any
DBMS software.
MDA is modular and scalable in nature, allowing for flexibility in campaign planning.
You can acquire either one or any combination of the 10
MDA modules that best suit your needs:
Appointment Reminder / Scheduler / Re-scheduler, Activity Announcer, Automated Prescription Refill,  
Medication Reminder, Patient Wellness Confirmation & Alerting, Staff Info Disseminator, Patient Info
Disseminator, Pre-Op Info Retriever, Post-Op Question & Answer, Diagnostic Prep Info Retriever.
i.e.
pharmacists can offer a medication reminder service to the elderly, administrators can launch
appointment reminder confirmation campaigns to groups of elderly patients and more...
SMS Messaging Software