The Employee Absence Tracking System™ (EATS™) is an interactive voice and information tracking
module of the ICS™, designed to integrate with information system software, including; CRM, ERP or
just about any DBMS software. EATS™ is for businesses in need of an automated tracking mechanism
for employees to call into a centralized system to report absences, tardiness or their whereabouts.
module of the ICS™, designed to integrate with information system software, including; CRM, ERP or
just about any DBMS software. EATS™ is for businesses in need of an automated tracking mechanism
for employees to call into a centralized system to report absences, tardiness or their whereabouts.
TasTec Inc. offers unique Telephony Applications to Enterprise Companies. Managers of small,
medium and large sized businesses have a unique portfolio of applications to choose from, such as:
Employee Absence Tracking, Survey Conductor, Voice Broadcasting, IVR, Unified Messaging, Call
Recording and much more. At TasTec Inc., our goal is to provide the stakeholders of enterprise industry
with revolutionary applications to solve their business task challenges. With emphasis placed on;
scalability, flexibility, ease-of-use and open architecture, the TasTec Inc. line of modular products
offered are; simple to integrate, forward and backward compatible, well supported and custom
designed. TasTec Inc. specializes in making new and existing legacy infrastructures more intelligent, by
bringing you solutions that best fit your requirements, so you don't have to; forklift equipment, take a loss
on past investments or abandon plans for acquiring mission critical applications.
medium and large sized businesses have a unique portfolio of applications to choose from, such as:
Employee Absence Tracking, Survey Conductor, Voice Broadcasting, IVR, Unified Messaging, Call
Recording and much more. At TasTec Inc., our goal is to provide the stakeholders of enterprise industry
with revolutionary applications to solve their business task challenges. With emphasis placed on;
scalability, flexibility, ease-of-use and open architecture, the TasTec Inc. line of modular products
offered are; simple to integrate, forward and backward compatible, well supported and custom
designed. TasTec Inc. specializes in making new and existing legacy infrastructures more intelligent, by
bringing you solutions that best fit your requirements, so you don't have to; forklift equipment, take a loss
on past investments or abandon plans for acquiring mission critical applications.
The Automated Speech Recognition™ (ASR™) is a speech processing module of the ™, designed
ICS™ IVR system, while integrating with information system software, including; CRM, ERP or just
about any DBMS software. With it's world renowned speech recognizer (powered by Nuance) and it's
feature rich, easy-to-use GUI and self learning capability, the ASR™ is the next generation in voice
processing technology.
ICS™ IVR system, while integrating with information system software, including; CRM, ERP or just
about any DBMS software. With it's world renowned speech recognizer (powered by Nuance) and it's
feature rich, easy-to-use GUI and self learning capability, the ASR™ is the next generation in voice
processing technology.
| Products |
| Description |
The VoiceGate WAV™ is an Enterprise On-Hold Messaging module of the ICS™ (that can also be
acquired as a standalone application) that connects to the audio source on most telephone systems
via any PC sound card. With VoiceGate WAV™, not only can you play the message you want, but you
can also sell your company’s products and services while your customers are on hold.
acquired as a standalone application) that connects to the audio source on most telephone systems
via any PC sound card. With VoiceGate WAV™, not only can you play the message you want, but you
can also sell your company’s products and services while your customers are on hold.
The CallAlert Wireless™ is an instant desktop to RF wireless messaging bundle that can be acquired
as a standalone application or as a add-on of the ICS™, integrating with the VGClient™ unified desktop
messaging module. With CallAlert Wireless™; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
medium (pocket pagers) is inexpensive with no ongoing costs. CallAlert Wireless™ informs users of;
incoming calls (before the call is transferred), voice mail messages and text messages, while
displaying detailed information regarding; the date, time, internal user ID and external caller ID*.
*If supported by the telecommunication system and service provider.
as a standalone application or as a add-on of the ICS™, integrating with the VGClient™ unified desktop
messaging module. With CallAlert Wireless™; you never miss a call, you eliminate obtrusive overhead
paging, there's no need to purchase expensive wireless telephone equipment and the communication
medium (pocket pagers) is inexpensive with no ongoing costs. CallAlert Wireless™ informs users of;
incoming calls (before the call is transferred), voice mail messages and text messages, while
displaying detailed information regarding; the date, time, internal user ID and external caller ID*.
*If supported by the telecommunication system and service provider.
The VGClient™ is a Unified Messaging module of the ICS™ , designed to provide ubiquitous access to
all traditional and Internet based messaging mediums, including: voice mail, fax mail, e-mail, phone,
paging and instant messaging from one powerful, easy-to-use desktop messaging console. The
sovereignty of VGClient™ Unified Messaging astounds as it facilitates; integration with Microsoft
Exchange or POP3 for cross media messaging, text-to-speech enabled call screening and instant
messaging, and CTI based screen popping technology, bringing excitement to it's converged
communication console.
all traditional and Internet based messaging mediums, including: voice mail, fax mail, e-mail, phone,
paging and instant messaging from one powerful, easy-to-use desktop messaging console. The
sovereignty of VGClient™ Unified Messaging astounds as it facilitates; integration with Microsoft
Exchange or POP3 for cross media messaging, text-to-speech enabled call screening and instant
messaging, and CTI based screen popping technology, bringing excitement to it's converged
communication console.
The VG Q&A™ is an interactive Survey Conductor question and answer - scripted prompting module
of the ICS™, designed to integrate with information system software, including; CRM, ERP or just about
any DBMS software. VG Q&A™ is ideal for businesses looking to implement automation in: conducting
surveys, order taking or compiling information for the purpose of automatically migrating responses to
a central database.
of the ICS™, designed to integrate with information system software, including; CRM, ERP or just about
any DBMS software. VG Q&A™ is ideal for businesses looking to implement automation in: conducting
surveys, order taking or compiling information for the purpose of automatically migrating responses to
a central database.
The VG SMS™ is a desktop to wireless SMS messaging application, designed to allow instant text
messages to be sent directly to a cellular or paging device right from your desktop. VG SMS™is quick
sending, simple to use and is supported through most wireless carriers.
messages to be sent directly to a cellular or paging device right from your desktop. VG SMS™is quick
sending, simple to use and is supported through most wireless carriers.
©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks, product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
Enterprise
The Voice Broadcasting Assistant™ is an interactive Voice Broadcasting and Automated Dialing
application, designed to integrate with information system software, including; CRM, ERP or just about
any DBMS software. Voice Broadcasting Assistant™ is modular and scalable in nature, allowing for
flexibility in campaign planning. You can acquire either one or any combination of the 10 Voice
Broadcasting Assistant™ modules that best suit your business needs: Appointment Reminder,
Scheduler, Rescheduler, Activity Announcer, Staff Information Disseminator, Customer Information
Disseminator, Order Taker, Fit-For-Duty, Survey Conductor and Sales Finder.
application, designed to integrate with information system software, including; CRM, ERP or just about
any DBMS software. Voice Broadcasting Assistant™ is modular and scalable in nature, allowing for
flexibility in campaign planning. You can acquire either one or any combination of the 10 Voice
Broadcasting Assistant™ modules that best suit your business needs: Appointment Reminder,
Scheduler, Rescheduler, Activity Announcer, Staff Information Disseminator, Customer Information
Disseminator, Order Taker, Fit-For-Duty, Survey Conductor and Sales Finder.
| TasTec Incorporated. All Rights Reserved. |
The Integrated Communications Server™ (ICS™) is an advanced future proofed multi-application and
IVR business communications system, designed to integrate with telephone systems or central office
based communication exchanges and information system software, that is network and desktop
messaging ready. ICS™ combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions. The ICS™ is
the engine that powers multiple telephony applications on one system, including: Voice Broadcasting,
Unified Messaging, Call Screening and much more
IVR business communications system, designed to integrate with telephone systems or central office
based communication exchanges and information system software, that is network and desktop
messaging ready. ICS™ combines award winning voice processing software and Microsoft’s Windows
multi-tasking operating platforms, supporting a wide ranging suite of built-in and optional software
modules providing a one-stop shop for innovative business communications solutions. The ICS™ is
the engine that powers multiple telephony applications on one system, including: Voice Broadcasting,
Unified Messaging, Call Screening and much more
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The Intelligent Line Tap™ (ILT™) is a telephony recorder / call logging solution that brings multiple
recording applications together into one system, supporting most phone switches or central office
based communication exchanges, while offering highly advanced network client applications. From
standalone affordable, to entry level telephone call monitoring, to networked business phone tapping
installations, the ILT™ is a feature-rich and highly robust call recording and monitoring solution that can
grow to hundreds of agents or employees, making it suitable for businesses of all sizes.
recording applications together into one system, supporting most phone switches or central office
based communication exchanges, while offering highly advanced network client applications. From
standalone affordable, to entry level telephone call monitoring, to networked business phone tapping
installations, the ILT™ is a feature-rich and highly robust call recording and monitoring solution that can
grow to hundreds of agents or employees, making it suitable for businesses of all sizes.
The TollGuard™ is a module of the ICS™ (that can also be acquired as a standalone application)
designed to connect with most new and existing telephone systems. TollGuard™ brings leading-edge
call accounting to businesses in need of advanced call tracking and reporting tools, while offering
email ready features for call reports and alarms to automatically deliver directly to administrators.
designed to connect with most new and existing telephone systems. TollGuard™ brings leading-edge
call accounting to businesses in need of advanced call tracking and reporting tools, while offering
email ready features for call reports and alarms to automatically deliver directly to administrators.
