WHAT IS THE EMERGENCY
e-RESPONSE DIALING SYSTEM?
INTRODUCTION
The Emergency e-Response Dialing System
is a powerful emergency response outbound mass
message delivery notification system designed to
rapidly augment communications between Agencies,
Corporations, Organizations, Governments, and their
Communities during crisis or mission critical situations.
The Emergency e-Response ensures
fast contact between Emergency Response, Public
Relations and Safety Teams and their targeted or
mandated contact groups.
FAST, ACCURATE DIALING CAMPAIGNS
Capable of rapid out-bound calling campaigns to
up to 10,000 different telephone numbers, or e-mail
addresses, with multiple calling groups, each with its
own set of dialing rules. The Emergency e-Response
Dialing System is designed to call each member of each
group and deliver a pre-recorded voice or voice to e-mail
message. If it is unable to deliver that message it will
keep trying until its program tells it to stop, and each time
it tries a delivery it logs the time,
date and numbered attempt.
MODULAR OPEN SYSTEM ARCHITECTURE
Scalable from 2 to 240 ports, this powerful PC based
out-bound notification system has been developed
by an award winning design team to provide fast,
manageable calling campaigns to thousands of
telephone numbers, or e-mail addresses, in a very
short period of time.
Designed to open industry standards, and powered
by Microsoft* and Intel* telephony and PC based
technologies, The Emergency e-Response Dialing
System can easily expand to contact a greater number of
people in a shorter period of time, as well as accept new
technologies as they come available. Your
communication investment will be future proof, making
this product the right choice for your needs today, and well
into the future.
e-RESPONSE DIALING SYSTEM?
INTRODUCTION
The Emergency e-Response Dialing System
is a powerful emergency response outbound mass
message delivery notification system designed to
rapidly augment communications between Agencies,
Corporations, Organizations, Governments, and their
Communities during crisis or mission critical situations.
The Emergency e-Response ensures
fast contact between Emergency Response, Public
Relations and Safety Teams and their targeted or
mandated contact groups.
FAST, ACCURATE DIALING CAMPAIGNS
Capable of rapid out-bound calling campaigns to
up to 10,000 different telephone numbers, or e-mail
addresses, with multiple calling groups, each with its
own set of dialing rules. The Emergency e-Response
Dialing System is designed to call each member of each
group and deliver a pre-recorded voice or voice to e-mail
message. If it is unable to deliver that message it will
keep trying until its program tells it to stop, and each time
it tries a delivery it logs the time,
date and numbered attempt.
MODULAR OPEN SYSTEM ARCHITECTURE
Scalable from 2 to 240 ports, this powerful PC based
out-bound notification system has been developed
by an award winning design team to provide fast,
manageable calling campaigns to thousands of
telephone numbers, or e-mail addresses, in a very
short period of time.
Designed to open industry standards, and powered
by Microsoft* and Intel* telephony and PC based
technologies, The Emergency e-Response Dialing
System can easily expand to contact a greater number of
people in a shorter period of time, as well as accept new
technologies as they come available. Your
communication investment will be future proof, making
this product the right choice for your needs today, and well
into the future.
HOW DOES THE EMERGENCY
e-RESPONSE DIALING SYSTEM WORK?
DELIVERING FLEXIBILITY AND EASE OF USE
The Emergency e-Response Dialing System allows
for the set-up of multiple calling groups, each with
their own dialing rules and individual customized
message. Each group can be prioritized over the other
regarding out-dialing sequence and the system will
cascade the dialing campaign from one group to
another. Alternatively, for dire emergency situations,
a simple command launches an out-bound dialing
campaign to each number in all groups.
Administrators can have the system notify one group,
or all groups, with a click of their mouse.
Administrators can have the ability to abort a notification
sequence and re-start it from the last number dialed;
or, they have the ability to re-set a sequence and re-start
the notification campaign from the beginning of the
dialing list should they so desire.
CROSS MEDIA MESSAGING
The system allows messages to be sent in three mediums:
Text to speech (TTS), pre-recorded voice and e-mail.
Administrator’s must choose between voice or TTS but
can have the option to send e-mail notification in
addition to either TTS or voice messages.
If an e-mail notification is sent, it is sent as a WAV file
attachment of the voice message currently being delivered;
or, as a simple text message of the TTS message that would
be delivered by phone notification. Flexible dialing rules
around residences or individuals can allow both voice
and e-mail message delivery: if a message can be delivered,
The Emergency e-Response Dialing System will do so, even if
its target is on-line when a dialing campaign has been
launched**
The e-mail notification is great for rural communities
where dial up Internet access is still widely used.
When the called party is on-line, normally they'd be tying up their
phone line and blocking the message delivery attempt(s). Not
with the Emergency e-Response Dialing System. Even if the
called party is on their computer, the system can still contact
them to deliver an important message or information update.
e-RESPONSE DIALING SYSTEM WORK?
DELIVERING FLEXIBILITY AND EASE OF USE
The Emergency e-Response Dialing System allows
for the set-up of multiple calling groups, each with
their own dialing rules and individual customized
message. Each group can be prioritized over the other
regarding out-dialing sequence and the system will
cascade the dialing campaign from one group to
another. Alternatively, for dire emergency situations,
a simple command launches an out-bound dialing
campaign to each number in all groups.
Administrators can have the system notify one group,
or all groups, with a click of their mouse.
Administrators can have the ability to abort a notification
sequence and re-start it from the last number dialed;
or, they have the ability to re-set a sequence and re-start
the notification campaign from the beginning of the
dialing list should they so desire.
CROSS MEDIA MESSAGING
The system allows messages to be sent in three mediums:
Text to speech (TTS), pre-recorded voice and e-mail.
Administrator’s must choose between voice or TTS but
can have the option to send e-mail notification in
addition to either TTS or voice messages.
If an e-mail notification is sent, it is sent as a WAV file
attachment of the voice message currently being delivered;
or, as a simple text message of the TTS message that would
be delivered by phone notification. Flexible dialing rules
around residences or individuals can allow both voice
and e-mail message delivery: if a message can be delivered,
The Emergency e-Response Dialing System will do so, even if
its target is on-line when a dialing campaign has been
launched**
The e-mail notification is great for rural communities
where dial up Internet access is still widely used.
When the called party is on-line, normally they'd be tying up their
phone line and blocking the message delivery attempt(s). Not
with the Emergency e-Response Dialing System. Even if the
called party is on their computer, the system can still contact
them to deliver an important message or information update.
HOW CAN EMERGENCY e-RESPONSE
BENEFIT MY ORGANIZATION?
IMPROVE TARGET AUDIENCE RELATIONS
Communities surrounding any facility that may
experience a catastrophic event that would adversely
affect people living nearby will feel more secure
knowing the Emergency Response Team has the
capability to quickly notify, and give instructions on
how to deal with adverse events that could affect
their person, family, property, or community.
The Emergency e-Response Dialing System is a
high-profile tangible commitment to ensuring community
safety by providing timely, accurate information
increasing the level of communication between
Emergency Response or Public Relations teams and
their targeted audiences. Enhance community service
and involvement by promoting specific community safety
goals and objectives in a cost effective, timely manner.
Response, Safety or PR teams can include community,
employees, management and even the media in
communication drills and exercises: this gives all parties
an increased sense of involvement and safety.
BENEFIT MY ORGANIZATION?
IMPROVE TARGET AUDIENCE RELATIONS
Communities surrounding any facility that may
experience a catastrophic event that would adversely
affect people living nearby will feel more secure
knowing the Emergency Response Team has the
capability to quickly notify, and give instructions on
how to deal with adverse events that could affect
their person, family, property, or community.
The Emergency e-Response Dialing System is a
high-profile tangible commitment to ensuring community
safety by providing timely, accurate information
increasing the level of communication between
Emergency Response or Public Relations teams and
their targeted audiences. Enhance community service
and involvement by promoting specific community safety
goals and objectives in a cost effective, timely manner.
Response, Safety or PR teams can include community,
employees, management and even the media in
communication drills and exercises: this gives all parties
an increased sense of involvement and safety.
©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks, product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
| Click here if you wish to obtain more information on the Emergency e-Reponse™ product features and pricing |
IMPROVED INTER-ORGANIZATIONAL COMMUNICATION
Including senior members of any organization on
The Emergency e-Response Dialing System lists ensure
management and facilitators are informed of all
messages it sends, immediately making them aware
a dialing campaign has been launched. Remote
members of these organizations can be notified
by e-mail keeping them informed without incurring
long distance charges; however, in the case of a
real emergency, these members can be notified
real time, at their option.
ON-GOING UP-TO-DATE BULLETINS
All members of the dialing community will benefit from
continued communication after the initial emergency
bulletin has been delivered. Emergency Response or
PR Administrators can provide a continuous on-going
stream of information regarding the event currently
taking place by recording a message and re-launching
an emergency response dialing campaign that is
pre-programmed and permissions based.
Including senior members of any organization on
The Emergency e-Response Dialing System lists ensure
management and facilitators are informed of all
messages it sends, immediately making them aware
a dialing campaign has been launched. Remote
members of these organizations can be notified
by e-mail keeping them informed without incurring
long distance charges; however, in the case of a
real emergency, these members can be notified
real time, at their option.
ON-GOING UP-TO-DATE BULLETINS
All members of the dialing community will benefit from
continued communication after the initial emergency
bulletin has been delivered. Emergency Response or
PR Administrators can provide a continuous on-going
stream of information regarding the event currently
taking place by recording a message and re-launching
an emergency response dialing campaign that is
pre-programmed and permissions based.
Quick Links to the most frequently requested products and applications: