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The Automotive Assistant™ is an interactive Automotive Dealership Voice Broadcasting and Automated Dialing system designed to integrate with new or existing car dealership; telecommunications systems, CRM systems, or other database management systems. Automotive Assistant™ is modular and scalable in nature, allowing for flexibility in campaign planning. You can acquire either one or any of the 8 Automotive Assistant™ campaign sub- modules that best suit your business needs: Vehicle Recall Notification, Vehicle Service Reminder, Service Appointment Scheduling, Service Appointment Resceduling, Event Announcer, Dealership Staff Messaging, Vehicle Trade-in Finder and Dealership Survey Conductor. - i.e. send dialing campaigns to; automate service bookings, follow-up on direct mail pieces, gather survey responses, generate sales leads and more... |
Dealer Communications System, designed to integrate with; telephone systems, central office based communication exchanges, CRM, ERP or most DBMS software systems that are network and desktop messaging ready. ICS™ is a powerful IVR call processor designed to reduce the cost of, and streamline messaging within the car dealership's administrative office and the automotive community including: customers, vehicle manufacturers, car renters, insurance companies and financing companies: i.e. managers can multi-tenant several offices or dealership departments under one voice mail system, staff members can receive calls and important messages on or off the dealership premises, administrators can broadcast internal messages to staff members and more... |
The Voice WAV™ is an Auto Dealer On Hold Messaging module that connects to the audio source on most car dealership telephone systems via any PC sound card. With Voice WAV™ on-hold messaging, not only can you play the music or message you want, but you can also inform customers of promotions or events while they're on hold. |
The CallAlert Wireless™ is a Desktop to Wireless Auto Dealer Paging System that can be acquired as a standalone system or as a add-on to the ICS™. With the CallAlert Wireless™, managers can; instantly alert staff members of duties or services required of them while anywhere on the dealership premises, never miss calls, eliminate obtrusive overhead pages and the communication medium (pocket pagers) is inexpensive with no ongoing costs, so there's no need to purchase expensive wireless telephone equipment. CallAlert Wireless™ also informs it's users of; incoming calls (before the call is transferred), voice mail messages and text messages, while displaying detailed information regarding; the date, time, internal user ID and external caller ID (If supported by the telecommunication system and service provider). |
The Intelligent Line Tapping™ line of products are Call Logging, Call Recording and Call Monitoring systems that bring multiple call logging, recording and monitoring applications together through advanced network client applications. These highly affordable networked based business phone tapping system are feature-rich and highly robust call logging, recording and monitoring solutions that can grow to hundreds of users, making it suitable for car dealerships of all sizes. i.e. managers can; monitor live conversations to coach staff members for quality assurance, playback conversations to settle customer disputes, log sales calls, track recorded conversations, and much more... |
The Employee Absence Tracking System (EATS™) is an interactive voice and information tracking module of the ICS™, designed to integrate with information system software, including; CRM, ERP or just about any DBMS software. EATS™ is for businesses in need of an automated tracking mechanism for employees to call into a centralized system to report absences, tardiness or their whereabouts. |
The Speech Recognition™ voice processing engine is an add-on feature of the ICS™ designed to recognize voice commands within a car dealership's IVR system and transfer callers to the intended parties, while integrating with information system software, including; CRM, ERP or just about any DBMS software. With it's world renowned speech engine (powered by Nuance) and it's feature rich, easy-to-use GUI and self learning capability, this voice processing engine is the next generation in speech recognition technology. |
The TollGuard™ is a Call Accounting / Call Reporting module of the ICS™ (that can also be acquired as a standalone application) designed to connect with most new and existing telephone systems. TollGuard™ brings leading-edge call accounting to businesses in need of advanced call tracking and reporting tools, while offering email ready features for call reports and alarms to automatically deliver directly to administrators. |
DBMS software. VG Q&A™ is ideal for auto dealerships looking to implement automation in: conducting surveys or compiling information for the purpose of automatically migrating responses to a central database. surveys or compiling information for the purpose of automatically migrating responses to a central database. database. |
The VGClient™ is a Unified Desktop Messaging module of the ICS™, designed to provide ubiquitous access to all traditional and internet based messaging mediums, including: voice mail, fax mail, e-mail, phone, paging and instant messaging from one powerful, easy-to-use desktop messaging console.The sovereignty of VGClient™ astounds as it screening and instant messaging with CTI based screen popping technology, bringing excitement to it's converged communication console. The VGClient also has screen capturing capabilities to monitor each individual computer stations within the automotive dealership. |
The VG SMS™ is a desktop to wireless Auto Dealer SMS Messaging application, designed to allow instant text messages to be sent directly to cellular or paging devices of customers and staff members right from the administrator's desktop. VG SMS™ is quick sending, simple to use and is supported through most wireless carriers. |

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