©1996 - 2007 VoiceGate products are a registered trademark of VoiceGate Corporation®
All trademarks and product names and logos are the property of their respective owners
©2007 TasTec Inc. is a registered trademark of TasTec Incorporated®
Automotive Telephony Applications like Automotive Voice Broadcasting are quickly becoming one of the
smartest business tools for car dealerships today. They're proven to optimize customer communications,
reduce overhead and increase revenue in sales and service. TasTec Inc. offers a unique portfolio of
products to managers of small, medium and large sized automotive dealerships. At TasTec Inc., our goal
is to provide the stakeholders of the automotive industry with revolutionary applications to help solve their
business task challenges. With emphasis placed on; scalability, flexibility, ease-of-use and open
architecture, the TasTec Inc. line of modular products offered are; simple to integrate, forward and
backward compatible, well supported and custom designed. TasTec Inc. specializes in making new or
existing infrastructures more intelligent, by bringing you solutions that best fit your requirements, so you
don't have to; forklift equipment, take a loss on past investments or abandon plans for acquiring mission
critical applications.
smartest business tools for car dealerships today. They're proven to optimize customer communications,
reduce overhead and increase revenue in sales and service. TasTec Inc. offers a unique portfolio of
products to managers of small, medium and large sized automotive dealerships. At TasTec Inc., our goal
is to provide the stakeholders of the automotive industry with revolutionary applications to help solve their
business task challenges. With emphasis placed on; scalability, flexibility, ease-of-use and open
architecture, the TasTec Inc. line of modular products offered are; simple to integrate, forward and
backward compatible, well supported and custom designed. TasTec Inc. specializes in making new or
existing infrastructures more intelligent, by bringing you solutions that best fit your requirements, so you
don't have to; forklift equipment, take a loss on past investments or abandon plans for acquiring mission
critical applications.
| Products |
| Description |
The Automotive Assistant™ is an interactive Automotive Voice Broadcasting and Automated Dialing
system designed to integrate with new or existing Telecommunications Systems, CRM, or just about any
automotive DBMS software. Automotive Assistant™ is modular and scalable in nature, allowing for flexibility
in campaign planning. You can acquire either one or any of the 8 Automotive Assistant™ campaign sub-
modules that best suit your business needs: Vehicle Recall Notification, Vehicle Service Reminder, Service
Appointment Scheduling, Service Appointment Resceduling, Event Announcer, Staff Messaging, Vehicle
Trade-in Finder and Dealership Survey Conductor i.e. send dialing campaigns to; automate service
bookings, follow-up on direct mail pieces, gather survey responses, generate sales leads and more...
system designed to integrate with new or existing Telecommunications Systems, CRM, or just about any
automotive DBMS software. Automotive Assistant™ is modular and scalable in nature, allowing for flexibility
in campaign planning. You can acquire either one or any of the 8 Automotive Assistant™ campaign sub-
modules that best suit your business needs: Vehicle Recall Notification, Vehicle Service Reminder, Service
Appointment Scheduling, Service Appointment Resceduling, Event Announcer, Staff Messaging, Vehicle
Trade-in Finder and Dealership Survey Conductor i.e. send dialing campaigns to; automate service
bookings, follow-up on direct mail pieces, gather survey responses, generate sales leads and more...
The Integrated Communications Server™ (ICS™) is an advanced, future proofed, multi-application IVR
and car dealership communications system, designed to integrate with; telephone systems, central
office based communication exchanges, CRM, ERP or most DBMS software systems that are network
and desktop messaging ready. ICS™ is a powerful IVR call processor designed to reduce the cost of,
and streamline messaging within the car dealership's administrative office and the automotive
community including: customers, vehicle manufacturers, car renters, insurance companies and
financing companies: i.e. managers can multi-tenant several offices or dealership departments under
one voice mail system, staff members can receive calls and important messages on or off the
dealership premises, administrators can broadcast internal messages to staff members and more...
and car dealership communications system, designed to integrate with; telephone systems, central
office based communication exchanges, CRM, ERP or most DBMS software systems that are network
and desktop messaging ready. ICS™ is a powerful IVR call processor designed to reduce the cost of,
and streamline messaging within the car dealership's administrative office and the automotive
community including: customers, vehicle manufacturers, car renters, insurance companies and
financing companies: i.e. managers can multi-tenant several offices or dealership departments under
one voice mail system, staff members can receive calls and important messages on or off the
dealership premises, administrators can broadcast internal messages to staff members and more...
The VoiceGate WAV™ is an Automotive On-Hold Messaging module that connects to the audio
source on most car dealership telephone systems via any PC sound card. With VoiceGate WAV™ on-
hold messaging, not only can you play the music or message you want, but you can also inform
customers of promotions or events while they're on hold.
source on most car dealership telephone systems via any PC sound card. With VoiceGate WAV™ on-
hold messaging, not only can you play the music or message you want, but you can also inform
customers of promotions or events while they're on hold.
The CallAlert Wireless™ is an instant desktop to RF wireless messaging bundle that can be acquired
as a standalone application or as a add-on of the ICS™, integrating with the ™CallAlert Wireless™;
managers can; instantly alert staff members of duties or services required of them while anywhere on
the dealership premises, never miss calls, eliminate obtrusive overhead pages and the communication
medium (pocket pagers) is inexpensive with no ongoing costs, so there's no need to purchase
expensive wireless telephone equipment. CallAlert Wireless™ also informs it's users of; incoming calls
(before the call is transferred), voice mail messages and text messages, while displaying detailed
information regarding; the date, time, internal user ID and external caller ID (If supported by the
telecommunication system and service provider).
as a standalone application or as a add-on of the ICS™, integrating with the ™CallAlert Wireless™;
managers can; instantly alert staff members of duties or services required of them while anywhere on
the dealership premises, never miss calls, eliminate obtrusive overhead pages and the communication
medium (pocket pagers) is inexpensive with no ongoing costs, so there's no need to purchase
expensive wireless telephone equipment. CallAlert Wireless™ also informs it's users of; incoming calls
(before the call is transferred), voice mail messages and text messages, while displaying detailed
information regarding; the date, time, internal user ID and external caller ID (If supported by the
telecommunication system and service provider).
The Intelligent Line Tap™ (ILT™) is a call logger / voice recording solution that brings multiple recording
and monitoring applications together into one system, supporting most phone switches or central
office based communication exchanges, while offering highly advanced network client applications.
From standalone affordable, to entry level voice recording and call monitoring, to networked business
phone tapping installations, the ILT™ is a feature-rich and highly robust call logging / voice recording
solution that can grow to hundreds of users, making it suitable for car dealerships of all sizes. i.e.
managers can; live monitor or playback conversations to coach staff members for quality assurance,
settle customer disputes before they get out of hand, and much more...
and monitoring applications together into one system, supporting most phone switches or central
office based communication exchanges, while offering highly advanced network client applications.
From standalone affordable, to entry level voice recording and call monitoring, to networked business
phone tapping installations, the ILT™ is a feature-rich and highly robust call logging / voice recording
solution that can grow to hundreds of users, making it suitable for car dealerships of all sizes. i.e.
managers can; live monitor or playback conversations to coach staff members for quality assurance,
settle customer disputes before they get out of hand, and much more...
The Employee Absence Tracking System™ (EATS™) is an interactive voice and information tracking
module of the ICS™, designed to integrate with information system software, including; CRM, ERP or
just about any DBMS software. EATS™ is for businesses in need of an automated tracking mechanism
for employees to call into a centralized system to report absences, tardiness or their whereabouts.
module of the ICS™, designed to integrate with information system software, including; CRM, ERP or
just about any DBMS software. EATS™ is for businesses in need of an automated tracking mechanism
for employees to call into a centralized system to report absences, tardiness or their whereabouts.
The Automated Speech Recognition™ (ASR™) is a speech processing module of the ICS™,
designed to recognize speech commands for navigating through the ICS™ IVR system, while
integrating with information system software, including; CRM, ERP or just about any DBMS software.
With it's world renowned speech recognizer (powered by Nuance) and it's feature rich, easy-to-use
GUI and self learning capability, the ASR™ is the next generation in speech recognition technology.
designed to recognize speech commands for navigating through the ICS™ IVR system, while
integrating with information system software, including; CRM, ERP or just about any DBMS software.
With it's world renowned speech recognizer (powered by Nuance) and it's feature rich, easy-to-use
GUI and self learning capability, the ASR™ is the next generation in speech recognition technology.
The TollGuard™ is a module of the ICS™ (that can also be acquired as a standalone application)
designed to connect with most new and existing telephone systems. TollGuard™ brings leading-edge
call accounting to businesses in need of advanced call tracking and reporting tools, while offering
email ready features for call reports and alarms to automatically deliver directly to administrators.
designed to connect with most new and existing telephone systems. TollGuard™ brings leading-edge
call accounting to businesses in need of advanced call tracking and reporting tools, while offering
email ready features for call reports and alarms to automatically deliver directly to administrators.
The VG Q&A™ is an interactive question and answer - scripted prompting module of the ICS™,
designed to integrate with car dealership system software, including; CRM, ERP or just about any
DBMS software. VG Q&A™ is ideal for car dealerships looking to implement automation in: conducting
surveys or compiling information for the purpose of automatically migrating responses to a central
database.
designed to integrate with car dealership system software, including; CRM, ERP or just about any
DBMS software. VG Q&A™ is ideal for car dealerships looking to implement automation in: conducting
surveys or compiling information for the purpose of automatically migrating responses to a central
database.
| TasTec Incorporated. All Rights Reserved. |
The VGClient™ is a unified desktop messaging module of the ICS™ , designed to provide staff and
administrators ubiquitous access to all traditional and internet based messaging mediums,
including: voice mail, fax mail, e-mail, phone, paging and instant messaging from one powerful, easy-
to-use desktop messaging console. The sovereignty of VGClient™ astounds as it facilitates;
integration with Microsoft Exchange or POP3 for cross media messaging, text-to-speech enabled call
screening and instant messaging, and CTI based screen popping technology, bringing excitement to
it's converged communication console: i.e. administrators can; send instant text messages to other
desktops through the network to silently or loudly alert staff members, screen phone calls from their
desktops, manage voice/fax/email from their desktops and much more...
administrators ubiquitous access to all traditional and internet based messaging mediums,
including: voice mail, fax mail, e-mail, phone, paging and instant messaging from one powerful, easy-
to-use desktop messaging console. The sovereignty of VGClient™ astounds as it facilitates;
integration with Microsoft Exchange or POP3 for cross media messaging, text-to-speech enabled call
screening and instant messaging, and CTI based screen popping technology, bringing excitement to
it's converged communication console: i.e. administrators can; send instant text messages to other
desktops through the network to silently or loudly alert staff members, screen phone calls from their
desktops, manage voice/fax/email from their desktops and much more...
The VoiceGate SMS™ is a desktop to wireless SMS standalone messaging application, designed to
allow instant text messages to be sent directly to staff members' cellular or paging devices right from
the administrator's desktop. VoiceGate SMS™ is quick sending, simple to use and is supported
through most wireless carriers.
allow instant text messages to be sent directly to staff members' cellular or paging devices right from
the administrator's desktop. VoiceGate SMS™ is quick sending, simple to use and is supported
through most wireless carriers.
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Automotive
