The VG ASR™ Automated Speech Recognizer, offered by TasTec Inc., is a speech processing module, designed to recognize voice
commands for navigating through the ICS™ - IVR (Interactive Voice Response) and Voice Mail system. With it's world renowned speech
recognition engine (powered by Nuance) and it's self- learning capability, the ASR™ is the next generation in voice processing
technology.
What are the benefits to implementing the VG ASR™ speech enabled module with an IVR system?
Enhance company image through professional digitally recorded prompts and greetings
Make your business seem larger, more professional and technologically advanced
Has the benefits of a full-time live operator without the cost of employing one
Speech enabled call screening for more accurate and efficient call transfers
Speech enabled access to customer account information
Speech enabled access and distribution of electronic documents and information
Maintain and update customer account information through a speech enabled IVR system
What are the benefits to implementing the VG ASR™ speech enabled module with a Voice Mail system?
Navigate your Voice Mail system from any hands-free device using voice commands (works best if device supports mute option)
Remotely access your Voice Mail using voice commands or touch tone from your cell phone or land line
Retrieve, playback, delete, forward, record and send messages using voice commands or touch tone
Add or make changes to your Voice Mail options using voice commands or touch tone
Administratively create or make changes to mailboxes using voice commands or touch tone
Are there any other applications other than IVR and Voice Mail that the VG ASR™ speech enabled module will support?
Speech enabled VG Assistant™ Automated/Predictive Dialing and Voice/Text-to-speech Broadcasting modules
Speech enabled VG EATS™ (Employee Absence Tracking System)
Speech enabled VG Q&A™ interactive question and answer - scripted prompting module
(Click here to receive more information about the VG ASR™ or any other TasTec Inc. product offering)
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Automated Speech Recognizer
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